Thermal Air Conditioning Solutions
4 Aroona Cres, Bilambil, New South Wales, 2486

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Why Choose Thermal Air Conditioning Solutions?
Thermal Air Conditioning Solutions is liked in the area for split system installation, ducted air conditioning and commercial work across the Tweed Coast and Gold Coast. The team has built a strong reputation for turning up on time, communicating clearly throughout a job, and leaving the place tidy, with many customers returning for future work and emergency call-outs.
About Thermal Air Conditioning Solutions
Thermal Air Conditioning Solutions is one of those names that comes up again and again when people around Bilambil, New South Wales need a split or ducted system sorted. Based here but working across the Tweed Coast and Gold Coast too, the team handles split system installation, repairs and servicing, ducted air conditioning and commercial work, along with commercial refrigeration for businesses that need reliable temperature control. They also run a 24/7 emergency breakdown service, so if a system packs it in, they are worth a call.
What people keep coming back to is how smooth the whole process feels, right from the first phone call. Ros in the office earns a lot of the praise for being efficient, helpful and good at keeping people in the loop, even ringing back to follow up after a job is done. Ben comes out to quote and advise on systems, and the installation crews work well together on the day. Technicians like Daniel, Tully, Thomas and Wyatt get a mention for being friendly, knowledgeable and happy to go the extra step, whether that is sorting out a tricky install or helping connect the wifi on a new unit.
Turning up on time and leaving the place neat afterwards is something locals mention over and over. One household new to the area settled on Thermal after a few quotes and had the crew arrive early and get straight to it, cleaning up before they left. Others use them year after year for ducted servicing and the odd noise issue, and they keep booking them back in. People who've had them out often describe the work as prompt and thorough, with fair prices and plenty of patience explaining what is needed.
The team are fully licensed and certified, working across homes and commercial sites alike. If you need a system installed, serviced or fixed in a hurry, they are well worth getting a quote from.
Location
What Customers Say on Google
“They were professional, clean, friendly and great with communication throughout the whole process. Everything was left neat and tidy, and we couldn't be happier with the result.”
“They were most professional from start to finish including arriving on time and cleaning up the site on completion.”
“My request for assistance seemed doomed as there weren't any techs available, However I received a call back from Thermal Air.”
Source: Google Reviews
Frequently Asked Questions About Thermal Air Conditioning Solutions
Thermal Air Conditioning Solutions covers split system installation, repairs and servicing, ducted air conditioning, and commercial air conditioning work. Locals describe everything from upgrading an old split system to a new ducted setup, yearly ducted servicing, noise troubleshooting, and complex installation projects, with technicians also helping connect units to wifi once fitted.
Yes, they run an emergency breakdown service. One local describes a ducted system failing on the hottest day of summer, with no technicians apparently free, yet the office still called back and sorted the issue. Another local notes the team handles both routine AC maintenance and urgent repair work for ongoing customers.
Customers across Bilambil, Banora Point and Pottsville consistently mention technicians arriving on time, communicating clearly throughout the job, and leaving the site clean and tidy afterwards. Staff such as Ros in the office are praised for being helpful and following up after jobs, while technicians are described as polite, efficient and getting repairs fixed the first time.
Contact their office to arrange a quote, as one customer did when comparing a few providers before choosing Thermal for a new ducted reverse cycle system. Have details ready such as your property layout, the type of system you want (split or ducted) and photos if there's an existing unit, so the team can assess the job when they visit.
Yes, several customers use them repeatedly for yearly ducted air con servicing and routine maintenance, in addition to one-off repairs like fixing noise issues. Customers in Pottsville and elsewhere describe them as easy to deal with both for scheduled servicing and when something unexpected goes wrong.
Contact Details
- Phone
- +61 7 5524 7509
- Address
- 4 Aroona Cres, Bilambil, New South Wales, 2486
Opening Hours
- Monday
- 8:30am-4:30pm
- Tuesday
- 8:30am-4:30pm
- Wednesday
- 8:30am-4:30pm
- Thursday
- 8:30am-4:30pm
- Friday
- 8:30am-4:30pm
- Saturday
- Closed
- Sunday
- Closed
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