Custom Air

Frequently Asked Questions About Custom Air

What air conditioning work does Custom Air in East Albury take on?

Custom Air handles split system installation, repairs and servicing, ducted air conditioning and commercial air conditioning for homes and businesses across the Albury Wodonga area. They're also the authorised warranty service agent for Mitsubishi Heavy Industries air conditioners locally, so owners of that brand can get installation, servicing or warranty work done through them directly.

How do I get a quote from Custom Air for a new air conditioner?

Custom Air offers free quotes, and their team, including Kade and Glenn, will talk through options like unit size and the best position for the outdoor and indoor units for maximum efficiency before any work starts. Have details of your home or business space ready, along with any existing system details, so they can recommend the right solution for your needs.

Is Custom Air good at keeping customers updated during an air conditioning job?

Yes. Custom Air is known around East Albury for turning up when they say they will and keeping customers in the loop from quote through to the finished installation. Locals describe the process as professional and efficient from the first quotation right through to follow-up, with staff like Kade and Nathan noted for clear communication and tidy, fuss-free installs.

Does Custom Air service Mitsubishi Heavy Industries air conditioners in Albury Wodonga?

Yes, Custom Air is the authorised warranty service agent for Mitsubishi Heavy Industries air conditioners in the Albury Wodonga region. One customer reported a 43.42% drop in electricity usage after Custom Air replaced an old split system with a 5kw Mitsubishi unit, suggesting their advice on sizing and efficiency can make a real difference to running costs.

Who will I deal with if I book a job with Custom Air?

Locals mention dealing directly with team members including Kade, Glenn and Nathan, who are described as easy to deal with, practical with problem solving and professional on the job. Kade in particular is noted for sharing clear advice on the right system and placement, while Nathan has been praised for installing units professionally and without fuss.