Raisbeck Refrigeration

4.5(25)

9 Lindus St, Wickham, New South Wales, 2293

“Leaders in refrigeration for Newcastle since 1931”

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Services:Split System InstallationRepairs & ServicingCommercial Air ConditioningEmergency Breakdowns

On Time, Kept in TouchBill Matched the QuoteClean & TidyFixed First TimeEmergency Call-Outs

Why Choose Raisbeck Refrigeration?

Raisbeck Refrigeration is known locally for turning up promptly on emergency call-outs and keeping customers in the loop through the repair or installation. The team diagnoses problems quickly, often finding faults others have missed, and delivers quality finishes on complex jobs, from split and ducted system installations to commercial refrigeration work.

About Raisbeck Refrigeration

Raisbeck Refrigeration has been keeping Newcastle cool and running for 81 years, and that long run shows in the work. Based in Wickham, New South Wales, the team handles split system installation, repairs and servicing, commercial air conditioning and emergency breakdowns, and they carry serious depth on the refrigeration side too, working with cool rooms, freezer rooms, commercial fridges, ice machines and medical units for businesses, hospitals and hospitality venues. They are ARCtick authorised, with after-hours call-outs available 24/7 across the year.

Locals will tell you the office is as much a part of the experience as the field crew, with Kathy on the desk getting plenty of warm mentions for being friendly and helpful before a technician even turns up. Scott is often the one sizing up a room, laying out a few options at different price points and sorting parts at short notice. People talk about Kane chasing down a specific part around town to get a venue back up and running the same day, and about Steve diagnosing a problem quickly and having staff out the next morning.

What comes up time and again is reliability under pressure. They turn up when they say they will, keep in touch through the job, and the bill tends to match the quote. One local having work done before a hot handover noted the crew found parts no one else had and prioritised the repair. Others mention tidy finishes on awkward ducted and split installs, with crews offering to vacuum up after themselves. For commercial breakdowns or a home system that has given up on a humid night, Raisbeck Refrigeration is a name people in the Hunter keep calling back. Contact them for a quote and check timing when you book.

Location

What Customers Say on Google

Speed

“He diagnosed the problem instantly and he sent two staff members, Kane and Austin, the very next morning. They fixed the issue quickly, and the machine is as good as new.”

Service

“I have used Raisbeck Refrigeration twice now and the service and communication are second to none. So friendly and helpful. My job was done in double quick time and they found the problem that someone else couldn't find.”

Quality

“Scott came out and sized up the room and recommended 3 options at different price points. Once we gave the go ahead they were there within a week. They were not simple installs and the crew did an excellent job. With a high level of finish.”

Source: Google Reviews

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Frequently Asked Questions About Raisbeck Refrigeration

: Raisbeck Refrigeration covers split system installation, repairs and servicing, commercial air conditioning and emergency breakdowns, including ducted systems in homes and businesses around Wickham. Locals describe tricky installs in awkward spaces, a two-aircon home install, and a ducted system installed within days of a call, all finished to a high standard.
: Yes, emergency breakdowns are one of their listed services.
: Call the team and describe the job; locals mention Scott coming out to size up a room and offering a few system options at different price points before any work was booked. Having details of the space, any awkward access points, and your preferred install timing ready will help them scope the job quickly.
: Customers consistently point to punctual, well-communicated jobs, with techs like Kane, Austin and Scott praised for diagnosing faults quickly and fixing them first time. Several mention a tidy finish on tricky ducted and split system installs, and staff going out of their way to track down parts quickly to get a system running again.
: Yes, alongside split system and ducted air conditioning work, the Wickham-based team handles commercial air conditioning and has a long history in refrigeration more broadly, including repairs for hospitality and business clients. Locals describe prompt commercial repairs and prioritising parts sourcing to get businesses back up and running.