TSR (Tony Stephens Refrigeration)

5.0(83)

Unit 4/17 Pinewood Ave, Gympie, Queensland, 4570

“We take pride in our work.”

TSR (Tony Stephens Refrigeration) in Gympie

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Services:Split System Installation Repairs & ServicingDucted Air ConditioningCommercial Air ConditioningEmergency Breakdowns

On Time, Kept in TouchClean & TidyFixed First TimeEmergency Call-OutsFree Quotes

Why Choose TSR (Tony Stephens Refrigeration)?

TSR turn up on time, communicate clearly through the entire job and leave your home or office clean when they're done. They're known locally for getting split and ducted systems right the first time, handling emergency breakdowns, and providing free quotes for homes and commercial setups alike.

About TSR (Tony Stephens Refrigeration)

TSR (Tony Stephens Refrigeration) is a name people in Gympie reach for when they want a split system or ducted setup sorted properly, and the word around town is a warm one. Based in Gympie, Queensland, the team handles split system installation, repairs and servicing, ducted air conditioning, commercial work and emergency breakdowns, covering homes and businesses alike. They hold a QBCC licence and will come out for a free quote.

Locals who've had them out keep mentioning the same things: technicians who turn up on time, keep in touch from quote through to finish, and leave the place clean and tidy when they pack up. We've heard good things about the office staff too, who stay on top of follow-ups and keep people in the loop. More than one household has praised how neat and considerate the crew are on site, right down to offering to take their shoes off at the door.

The installs come up again and again, whether it's a single unit in the kids' room or several split systems across a house. People talk about efficient, thorough work and sensible advice on running a new system well. There's also plenty said about the after-sales side, with warranty issues handled without fuss. Businesses lean on them for office installs and commercial jobs, and more than one household has gone back for maintenance and new work over the years.

They keep regular weekday hours, with 24/7 support available for breakdowns, so it's a sensible option to check timing. For aircon work in Gympie, TSR has earned the sort of reputation that keeps people coming back.

Location

What Customers Say on Google

Quality

“The technicians were friendly, respectful and left everything clean and tidy when the job was finished. I'm extremely happy with the quality of the products, workmanship and customer service provided.”

Professionalism

“Jacob attended our property yesterday and sorted the problem and was very respectful of our property. He offered to take his shoes off which was appreciated.”

Service

“From our quote to the final product The guys from TSR have been super helpful, friendly, had great ideas on how to solve our aircon requirments and the finished product is fantastic. Our quote came within 1-2 days.”

Source: Google Reviews

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Frequently Asked Questions About TSR (Tony Stephens Refrigeration)

: TSR handles split system installation, repairs and servicing, ducted air conditioning, commercial air conditioning and emergency breakdowns for homes and businesses around Gympie. Locals mention installs of multiple split systems in a single home, office installations and warranty work, along with suggestions for ongoing servicing on homes that haven't had a system serviced in a while.
: Yes, emergency breakdowns are part of their service alongside standard repairs and servicing. Locals describe technicians sorting problems quickly, including warranty issues, and being respectful of the property while doing so. One customer noted a technician diagnosing the fault and recommending a follow-up service for a home that likely hadn't been serviced during a previous renovation.
: Customers consistently mention technicians turning up on time, being friendly and respectful, and leaving the work area clean and tidy, with some even removing their shoes inside the home. The team is also described as keeping customers in the loop from quote through to completion, explaining installation options clearly, and following through on warranty work without hassle.
: At least one local mentions Daikin units installed by TSR, noting how quiet they run at night. Beyond that, the team is described as offering advice on the right setup for a given home or office rather than pushing a single brand, so it's worth asking TSR directly which systems they'd recommend and install for your situation.