Superior Heating & Cooling

4.7(161)

Unit 1/16-18 Lentini St, Hoppers Crossing, Victoria, 3029

“Providing superior service & installing superior products”

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Services:Split System Installation Repairs & ServicingDucted Air Conditioning

On Time, Kept in TouchBill Matched the QuoteClean & TidyFixed First TimeEmergency Call-Outs

Why Choose Superior Heating & Cooling?

Superior Heating & Cooling are known locally for turning up on time, quoting fairly, and keeping the work site clean and tidy. The team handles split system installation and repair, ducted air conditioning, and emergency call-outs, with customers repeatedly noting their willingness to diagnose problems accurately and explain options rather than oversell the job.

About Superior Heating & Cooling

With keeping a home comfortable from Melbourne down to Geelong, Superior Heating & Cooling has built a name people in Hoppers Crossing trust. They handle split system installation, repairs and servicing, along with ducted air conditioning and hydronic heating, and the talk around the area is that they do it properly. Check with those who've swapped out an old ducted gas system for a new reverse cycle setup and they'll tell you the team talks through the options first, rather than pushing the biggest job.

That honesty keeps coming up. People mention Travis coming out to assess a problem and laying out a couple of clear choices, sometimes recommending the simpler fix over the pricier one. On one call-out for a heater that had locked itself into protection mode after power fluctuations, he reset the system and didn't charge for it. Josh is another name locals bring up warmly, known for diagnosing the actual issue and sorting it, even catching things like ducts that had come away and were blowing hot air into the ceiling cavity. Jenny and Jen in the office get a mention too for being easy to deal with when you're booking a job.

The practical stuff people care about is here as well. The team turns up when they say they will, keeps you in the loop, and the final bill tends to match the quote they gave. Folks also appreciate how clean and tidy the tradies leave things, and that jobs get sorted the first time around. They offer emergency call-outs when something gives out unexpectedly.

One local put it simply after an install on a thirty-year-old house: the zoning and the new system have been working like a dream. From a detailed quote through to the finished install, this is the kind of air conditioning technician in Hoppers Crossing that people call back for the next job. Contact them to talk through what you need and get in touch.

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What Customers Say on Google

Professionalism

“From quotation which included a detailed inspection and consultation, through to the organisation and actual installation itself, Superior Heating and Cooling have been really professional, transparent and high quality.”

Quality

“The best service I have ever received from a business. They installed my ducted aircon/heater recently and pricing was fair, the tradies were clean, professional and went WELL above and beyond what I expected.”

Source: Google Reviews

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Frequently Asked Questions About Superior Heating & Cooling

: Superior Heating & Cooling takes on split system installation, repairs and servicing, as well as ducted air conditioning including full system replacements. Locals describe old ducted gas heating being swapped for new reverse cycle ducted split systems with multiple zone control, and multiple split systems installed in a single job, with the team talking through options before recommending a system.
: Their process starts with a detailed inspection and consultation before a quote is put together, with staff like Josh and Jenny managing the booking and quotation side. Locals note the pricing was fair and matched what was quoted, and that the team explains the available options, such as choosing a reverse cycle ducted system, rather than pushing the biggest job.
: Yes, emergency call-outs are part of their service. One customer in Hoppers Crossing rang after their ducted heater locked out with an error code during power disruptions, and Travis came out the same morning to reset the system safely once it had gone into protection mode. Another describes Travis attending on short notice to check a heater after a smoke alarm issue.
: Customers consistently mention the team turning up on time, being respectful and professional, and keeping customers in the loop throughout installation or service. Jobs are described as clean and tidy, with technicians such as Josh, Travis, Dan, Jake, Drew, Billie, Rick, Jackson, Isaac and Dean named for getting split system and ducted installations right the first time.
: Yes, servicing and diagnosing faults on ducted gas heating systems is part of their regular work in Hoppers Crossing. One customer had their ducted gas heater serviced after it stopped working, with technician Josh carrying out the repair, while another got a second opinion from the team after another company couldn't pin down the fault, with Superior resolving it.