Black Ice Heating & Cooling

5.0(352)

18a Milne Ave, Seaford, Victoria, 3198

“A Local Team, Not a Dispatch Centre”

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Services:Split System Installation Repairs & Servicing Ducted Air ConditioningEmergency Breakdowns

On Time, Kept in TouchClean & TidyFixed First TimeEmergency Call-OutsFree Quotes

Why Choose Black Ice Heating & Cooling?

Black Ice Heating & Cooling turns up on time, keeps customers informed through each stage, and leaves the place tidy once the job is done. They offer free quotes and work across Frankston, the Mornington Peninsula, Bayside and the south-east.

About Black Ice Heating & Cooling

Black Ice Heating & Cooling is a Seaford-based air conditioning team that locals in the area have come to rely on for split system installation, repairs and servicing, ducted air conditioning, and breakdowns when a system packs it in. They work for homes across Frankston, the Mornington Peninsula, Bayside and the south-east, and true to their own line, they run as a local team rather than a dispatch centre.

Ask anyone who's had them out and the same things come up: they turn up when they say they will, keep you posted through the job, and leave the place neat when they pack up. People appreciate being told what the problem is and what the options are before any work starts. One local described a ducted heating fault that had gone unsolved for nearly two months, sorted out by Gavin shortly after he arrived. Another had split systems fail in the middle of winter and found someone sent out promptly, with the whole job handled calmly from the first phone call. That first phone call comes up a lot, actually, with the office staff, Melanie and Lauren among them, known for being friendly and genuinely helpful in getting a time locked in.

The installation work earns steady praise too. Technicians like Clinton, Denham, Jay and Sam get named for careful, tidy jobs and real attention to detail, whether it's a single split system or multiple units going into one home. People mention competitive pricing and thorough quoting, and more than one local has pointed out that Gavin follows up to check the work is up to scratch. When concerns have been raised, he's responded directly and seen them put right, which says a lot about how the team handles a job.

Emergency breakdown call-outs are part of what they do, and they offer a free quote. The sense around Seaford is that Black Ice is a genuine local favourite. Contact them to talk through your job and check timing.

Location

What Customers Say on Google

Service

“They did a fantastic job, arrived on time, communicated well throughout the process, and left everything neat and tidy. Professional, reliable, and great to deal with.”

Quality

“Gavin from Black Ice Heating & Cooling came to fix a ducted heating issue which no one has been able to fix for nearly 2 months, within 15 minutes of arriving on site, he had identified the issue and fixed the problem.”

Professionalism

“The team at Black Ice are always professional. They arrive on time. They listen to the customer. They get the job done right. They make recommendations. I don't have to ship around getting the job re-done by someone else.”

Source: Google Reviews

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Frequently Asked Questions About Black Ice Heating & Cooling

: Black Ice Heating & Cooling takes on split system installation, repairs and servicing, ducted air conditioning, and breakdowns when a system fails. They're based in Seaford and work across homes in Frankston, the Mornington Peninsula, Bayside and the south-east, operating as a local team rather than a dispatch centre, as their own tagline puts it.
: Yes, emergency call-outs are one of their confirmed services. One customer whose split systems failed in the middle of winter described getting someone out promptly after a phone call, with the technician quickly diagnosing and fixing the problem. If your system has packed it in, call and explain the issue so they can assess how soon someone can attend.
: Black Ice Heating & Cooling offers free quotes. Locals mention Gavin or other team members coming out first to look at the space, explain the options and what the finished job will look like before any work is booked in. Have your rooms or problem area ready to show, along with any preference on unit placement, and they'll talk you through what's possible.
: Customers consistently note that the team turns up on time, communicates clearly throughout, and leaves the site clean and tidy once finished. Several locals mention multiple units installed in a day with the crew working steadily and respectfully, and ducted or split system faults being diagnosed and fixed quickly, in one case within minutes of arriving.
: They cover the full range, from split system installation and ducted air conditioning through to repairs and servicing of existing units.