Coolmate

4.9(39)

Pardalote Way, Tapping, Western Australia, 6065

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Services:Split System InstallationRepairs & ServicingCommercial Air Conditioning
On Time, Kept in TouchClean & TidyFixed First TimeEmergency Call-Outs

Why Choose Coolmate?

Coolmate is a family-run business in Tapping known for turning up on time, keeping customers informed throughout the job, and leaving the work site clean and tidy. Jan and Sandra deliver a high standard of install and repair work, whether you need a new split system, a ducted replacement or emergency repairs, and they handle commercial and residential jobs across Perth.

About Coolmate

Coolmate handles air conditioning in Tapping, Western Australia, covering split system installation, repairs and servicing, along with commercial work for businesses across the Perth area. They also take on refrigeration jobs like cool room and freezer room design and installation, plus air conditioner cleaning and ventilation work.

Jan and Sandra are the pair most people deal with here, and the warmth folks feel for them comes through clearly. Jan handles the hands-on side, turning up when he says he will and getting the job done to a high standard, while Sandra keeps people informed from the first phone call through to sorting out things like warranty claims with manufacturers. More than one local came to Coolmate after a couple of other companies had told them a unit couldn't be saved or that the job was too tricky, and the general view around Tapping is that they found a way through. Tricky house layouts and complex setups seem to be where they shine.

People who've had them out talk about the team arriving on time, keeping in touch, and leaving the place clean and tidy, carting off the old parts when they go. They also take emergency call-outs when a system packs it in, which is handy in the middle of a Perth summer. Fair, honest advice and competitive pricing come up a lot too.

This is a family business, and it's obvious why people get in touch back for the next job and happily pass their name on. If you need a system installed, repaired or serviced, ask Coolmate for a quote and check timing with them directly.

Location

What Customers Say on Google

Professionalism

“Sandra, Jan and the team were prompt, friendly and professional. Offering top tier service and competitive pricing.”

Speed

“The installers, especially Jan, arrived on time, were friendly, and completed the job to a very high standard.”

Cleanliness

“Jan and his team were efficient, hard working and friendly. They cleaned…”

Source: Google Reviews

Community Comments

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Frequently Asked Questions About Coolmate

Coolmate handles split system installation, repairs and servicing, and commercial air conditioning for businesses across the Perth area. Jobs have ranged from straightforward split system fit-outs to more complex ducted reverse cycle installations, including replacing older units affected by the R22 refrigerant phase-out. Jan typically leads the hands-on installation and repair work while Sandra manages enquiries and communication throughout the job.

Yes, Coolmate takes on emergency call-outs. This kind of quick turnaround for breakdowns is a regular part of how the business operates.

Call Coolmate and describe the job, whether it is a new split system, a ducted installation, a repair, or commercial air conditioning work. Having details like the age and type of your current unit, any fault symptoms, and site access on hand helps speed up the process. Sandra generally handles these initial calls and keeps customers informed, and an onsite assessment can be arranged where needed before work goes ahead.

Customers consistently note that Jan and the team turn up on time, work efficiently, and get installations and repairs done to a high standard, even on complex setups other companies had found difficult. Sandra is noted for clear, prompt communication from the first phone call through to completion. The team is also described as cleaning up after the job, leaving sites tidy once work is finished.

Coolmate has handled several ducted reverse cycle replacements, including cases involving ageing systems and units that could no longer use R22 refrigerant. In one case, Jan assessed an older unit, advised on keeping it running a while longer rather than pushing an immediate replacement, and later returned to quote a full replacement once it was genuinely needed. This kind of practical, honest assessment is a recurring theme in how the business is described.

Contact Details

Address
Pardalote Way, Tapping, Western Australia, 6065

Opening Hours

Monday
7am-5pm
Tuesday
7am-5pm
Wednesday
7am-5pm
Thursday
7am-5pm
Friday
7am-5pm
Saturday
Closed
Sunday
Closed

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