Pelican Refrigeration and Air Conditioning

4.5(42)

13/6 Anella Ave, Castle Hill, New South Wales, 2154

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Services:Split System Installation Repairs & Servicing Ducted Air ConditioningCommercial Air ConditioningEmergency Breakdowns

On Time, Kept in TouchClean & TidyFixed First TimeEmergency Call-Outs

Why Choose Pelican Refrigeration and Air Conditioning?

Pelican Refrigeration and Air Conditioning has earned a following of its own for turning up on time, keeping customers informed through every stage, and leaving the work clean and finished properly. They handle split and ducted installs, repairs, servicing and emergency call-outs, with a track record of listening to what customers need and getting the job done right.

About Pelican Refrigeration and Air Conditioning

Pelican Refrigeration and Air Conditioning has been keeping homes and businesses comfortable around Castle Hill, New South Wales for 39 years, and that kind of longevity tells you plenty. They handle split system installation, repairs and servicing, ducted air conditioning, commercial work, ducted gas heating and commercial refrigeration, along with emergency breakdowns when a system drops out at the worst time.

The word around the Hills is that they turn up when they say they will and keep you in the loop from the first quote through to the final install. People who've had them out mention how neat and tidy the work is, with units left discreet and the house spotless afterwards. More than one local has pointed to tricky jobs where other technicians said it couldn't be done, only for the Pelican team to find a workable solution and see it through. They're known for talking you through the brand and option that actually suits your place rather than pushing the dearest one.

Folks also speak warmly of the team by name, with Martin, Rob, Paul and James coming up again and again as professional and genuinely easy to deal with. There's a run of stories about them squeezing in installs before Christmas when another company had let people down, which says a lot about how they treat customers under pressure. They carry a licence and insurance, and they offer a 24 hour emergency service, so it's worth asking about timing when you call.

If you need ducted or split air conditioning sorted in Castle Hill, Pelican are an easy name to recommend. Get in touch or contact them.

Location

What Customers Say on Google

Quality

“Replaced our old ducted with a new ducted system and MyAir controller. Answered my questions, listened and understood my requirements, and the installation team did an excellent job.”

Service

“Right from the initial online request for a quote, Pelican were a stand out in terms of efficiency, quality of information, price, timeline and communication.”

Professionalism

“These guys are amazing. Nothing was too much trouble. They were polite, on time, clean and they know air conditioning.”

Source: Google Reviews

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Frequently Asked Questions About Pelican Refrigeration and Air Conditioning

: Pelican covers split system installation, repairs and servicing, ducted air conditioning, commercial air conditioning and emergency breakdowns. Locals describe everything from full ducted replacements with MyAir controllers to multiple split units installed across a home, plus routine servicing of existing ducted systems like Carrier units, all handled by their own installation teams around Castle Hill.
: Yes, ducted air conditioning is one of their core jobs alongside split systems. Locals mention full ducted installs from scratch, replacement of old ducted units with new systems such as a Daikin unit and MyAir controller, and teams of several technicians working through install day without the job feeling chaotic. They also handle multiple split system installs in one visit.
: Emergency breakdowns are listed among their services, and one local describes being let down by another company just before a Christmas shutdown and calling Pelican, who came through. If your system drops out unexpectedly, it's worth calling them directly to ask what they can do and how soon.
: Customers consistently note technicians arriving on time, explaining their findings clearly, and leaving the site clean and tidy with dust sheets down and no mess left behind. Jobs are described as professional and punctual, with installers who are knowledgeable about placement and setup, whether it's a single split system or a five-technician ducted install.
: Locals describe a straightforward sales process without pressure, including phone and online quote requests that led to fast turnarounds, even fitting installs in before Christmas. Have your property details, the type of system you want (split or ducted) and preferred timing ready, and ask Pelican to talk through brand and price options suited to your home or business in Castle Hill.