Shelair

3.7(54)

11 Imboon St, Deception Bay, Queensland, 4508

“Keep your premises comfortable, your team productive and your customers coming back.”

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Services:Repairs & ServicingCommercial Air ConditioningEmergency Breakdowns

On Time, Kept in TouchFixed First TimeEmergency Call-OutsFree Quotes

Why Choose Shelair?

Shelair handles emergency breakdowns and repairs for commercial air conditioning across South-East Queensland, with ARCtick certification and a QBCC licence. Their team brings over 30 years of mechanical services experience. They offer free quotes for those considering a repair or service call, though experience with responsiveness and communication varies among customers.

About Shelair

Shelair is a commercial air conditioning and HVAC contractor based in Deception Bay, Queensland, handling repairs, servicing, planned maintenance, replacements and installations for businesses across South-East Queensland, from offices and hospitality venues to food production facilities. Their team brings more than 30 years of mechanical services experience to the job, and they carry ARCtick certification, a QBCC licence and an electrical contractor licence, along with membership of the National Electrical and Communications Association. They offer emergency call-outs and will provide a free quote.

The word around Deception Bay is that Shelair are a dependable lot who turn up when they say they will and keep in touch through the job. We've heard from a household that first had a ducted reverse cycle system put in years back and has kept them on for annual maintenance ever since, which says plenty about how they treat people over the long haul. One local, after a split system install, called the service from start to finish impeccable. Others mention technicians like Nathan and installers who were courteous and tidy, with units placed thoughtfully to keep the visual impact down. Shane, who handles quoting, gets a mention for being on time and straightforward rather than pushy.

Opinion isn't unanimous, and we've heard the odd grumble about chasing up a quote, so it's worth pinning down timing and costs when you first call. For businesses needing air conditioning or refrigeration work sorted, Shelair is worth considering.

Location

What Customers Say on Google

Professionalism

“Shelair are extremely professional. From the initial contact they listened to my issues. They willingly conversed trying to problem solve.”

Service

“Was stuffed around with getting a tech out. Had to chase them down numerously for a quote.”

Source: Google Reviews

Community Comments

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Frequently Asked Questions About Shelair

: Shelair handles repairs and servicing, planned maintenance and installations for both homes and businesses, including offices, hospitality venues and food production facilities. Jobs on record include ducted reverse cycle systems, split system installs, commercial servicing runs such as a Kilcoy job, and cold room and freezer fault-finding, alongside general commercial air conditioning work across South-East Queensland.
: Shelair offers free quotes. Have your property details and any preferred brand or unit type ready, and send photos of the issue if it's a repair enquiry.
: Yes, Shelair takes on emergency call-outs for breakdowns, including urgent commercial refrigeration and air conditioning faults. Locals note the team kept in touch throughout the job and worked efficiently under time pressure, with one business describing the team going well beyond to help resolve a difficult situation quickly.
: Customers consistently mention technicians arriving on time, explaining the diagnosis clearly and fixing the problem on the first visit. Several locals name technicians such as Nathan, Shane, Phil and John as thorough, friendly and knowledgeable, with one describing a split system install that ran like clockwork from quote through to fitting. Not every review is positive, with some raising concerns about quoting delays and repeat callbacks.
: Yes. One customer has used Shelair since 2013 for annual maintenance checks on a ducted reverse cycle system installed by the team, alongside other servicing as needed. This ongoing relationship points to ongoing servicing and planned maintenance being a regular part of Shelair's work, not just one-off installs.