Russell Air

4.9(130)

U11/11-15 Business Dr, Narangba, Queensland, 4504

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Services:Split System InstallationRepairs & ServicingDucted Air Conditioning

On Time, Kept in TouchClean & TidyFixed First TimeEmergency Call-Outs

Why Choose Russell Air?

Russell Air has built a strong reputation in Narangba for smooth, well-coordinated jobs from quote to finish. The team keeps you in touch throughout, turns up when they say they will, and leaves the place tidy, with installations and repairs that hold up over time.

About Russell Air

Russell Air has earned a strong word-of-mouth reputation around Narangba, Queensland, and chat to anyone who's had them out and they'll talk about how smoothly the whole job runs. They handle split system installation, repairs and servicing, along with ducted air conditioning, and people keep calling them back for the next job and passing their name on to friends.

What comes up again and again is how well the team keeps in touch from the first call to the finished install. The office side gets a special mention locally, with Catherine and Mahlia known for prompt, courteous booking and reminders, and Lachlan for arriving to quote when he says he will. On install day the team turns up on time, works tidily and takes the packaging away with them, which is the kind of detail households notice. We've heard good things about technicians like Chris, Jake, Tyson, Shane, Josh and Oscar for being polite, well presented and quick to sort out whatever the job calls for.

Folks mention fair, competitive quotes and work that holds up afterwards, with systems from brands like Mitsubishi and Fujitsu running quietly and without fuss long after the install. One local summed it up well: fixed first time, cleaned up, start to finish. They also handle emergency call-outs, so if something has packed it in, it's worth giving them a ring to check availability and check in with them. For air conditioning in Narangba, Russell Air is a name people trust to do the job properly.

Location

What Customers Say on Google

Service

“From the customer service from Lachy and Catherine to the professionalism and work ethic of the boys (Jake and Tyson) doing the install we would highly recommend them to anyone looking to get an aircon installed!”

Speed

“They arrived on time to install. Very happy with the product and the service.”

Cleanliness

“They cleaned up after themselves. The Mitsubishi units havent missed a beat. I highly recommended Russell Air to anyone.”

Source: Google Reviews

Community Comments

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Frequently Asked Questions About Russell Air

: Russell Air covers split system installation, repairs and servicing, plus ducted air conditioning. Jobs mentioned include replacing an old ducted system with a Mitsubishi Electric reverse cycle unit on Advantage MyAir control, fitting Fujitsu and Mitsubishi split systems, and multi-split installs. Many customers have them back for ongoing servicing of both ducted and split systems already in their home.
: Yes, Russell Air takes on emergency call-outs alongside its usual installation, repair and servicing work. One example involved a manufacturer fault with an exhaust fan, where the technician fitted in around the customer's availability and resolved the issue quickly. Ask them directly when you call to confirm they can fit your situation in.
: Installers turn up on time, often early, and get straight into the job. Teams have been praised for arriving prepared, working efficiently through split and ducted installs, and cleaning up thoroughly afterwards, packaging included. Several customers also note the neatness of the finished install compared with similar jobs done by other companies.
: Yes, several Narangba customers use Russell Air for both the original install and continuing servicing of their ducted and split systems. Technicians such as Chris and Shane have been called out for routine servicing and small fixes, with the same promptness and politeness noted on repeat visits. This has made Russell Air a regular call for households wanting one team across install and upkeep.