The Cool Shop

4.8(150)

2/3-5 Runway Dr, Marcoola, Queensland, 4564

“Making Sunshine Coast homes cooler, warmer & cheaper to run”

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Services:Split System InstallationRepairs & ServicingDucted Air Conditioning

On Time, Kept in TouchClean & TidyFixed First TimeFree Quotes

Why Choose The Cool Shop?

The Cool Shop is known locally for turning up on time and keeping customers in the loop throughout the job, from the free quote walk-through to the final handover. They're equally recognised for thorough workmanship and leaving the house clean and tidy once the install or repair is done.

About The Cool Shop

The Cool Shop has built a solid name on the Sunshine Coast for split system installation, repairs and servicing, and ducted air conditioning, with a particular specialty in Daikin reverse-cycle units. People on the Coast call them when the next unit needs replacing or a system needs a service.

A lot of the good sense around Marcoola comes down to how straightforward they are from the first enquiry. Julie handles the office side and gets quotes organised, and a technician does the on-site walk-through to make sure everything's covered before anyone commits. People appreciate that there's no hard sell. One local had an old ducted unit looked at more than once and came away with honest advice on how to get a bit more life out of it rather than being pushed straight into a new system. On-site quotes are part of how they work, so you can get the measure done and know where you stand.

The installation side gets a lot of praise too. Folks mention the crew working cleanly and leaving the site spotless, and reusing existing equipment where it makes sense rather than replacing things for the sake of it. One household compared a few companies for a four-zone Daikin ducted system and found The Cool Shop came out ahead, and they haven't looked back since. People also note being walked through the controls and zones properly at handover, so they actually know how to run the new system.

The odd person has run into friction over a quote query, but that's the exception against a steady run of people who happily recommend the whole team. They work weekdays, so it's a sensible option to sort out timing and book in a quote.

Location

What Customers Say on Google

Service

“I called to get a quote and Julie organised for Lloyd, the owner to be here the next day. He arrived on time, chatted about what I was looking for and I had a quote in my inbox before Lloyd drove away.”

Professionalism

“Lloyd, the owner, went above and beyond, coming out multiple times to look at our 20+ year-old ducted unit and sharing genuinely helpful advice on how to squeeze a little more life out of it.”

Cleanliness

“The guys from Cool Shop were great! Prompt, courteous and efficient! Work was exemplary and they left areas in which they had worked spotlessly clean which was a real plus.”

Source: Google Reviews

Community Comments

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Frequently Asked Questions About The Cool Shop

: The Cool Shop handles split system installation, repairs and servicing, and ducted air conditioning, with particular experience in Daikin reverse-cycle units. Sunshine Coast households call them both for replacing an ageing unit and for routine servicing. Several jobs on record involve full ducted system replacements in multi-bedroom homes, and the team has also talked customers through repairing an existing system rather than replacing it when that made more sense.
: Julie handles enquiries in the office and organises a technician, often owner Lloyd, to come out and do an on-site walk-through before anything is booked in. Locals note quotes have arrived quickly, sometimes the day after the initial call, following a thorough look at the job. Have details of your current system and the rooms you want cooled or heated ready, and ask about free quotes when you call.
: Yes, this is one of the most consistent points raised about the business. Locals describe the team arriving on time for both quotes and installs, staying in touch throughout the job, and explaining the work clearly as they go. Several mention technicians being prompt, courteous and efficient from the first enquiry right through to handover and system testing.
: Customers consistently note the team leaves work areas clean and tidy once a job is finished, whether that's a split system install or a full ducted aircon replacement. This tidiness alongside getting the job fixed the first time is a recurring theme in local word of mouth from Sunshine Coast homes and from repeat commercial clients such as property management businesses.
: They do both. While replacement and new Daikin ducted installations feature heavily in their work, Lloyd has also advised customers to repair an ageing unit rather than replace it where the system was still in good condition, and has returned multiple times to help extend the life of a 20-plus-year-old ducted unit. It's worth asking The Cool Shop for honest advice on repair versus replacement for your situation.