MetroCool

3.9(44)

131-133 Railway Ave, Werribee, Victoria, 3030

“Experts Servicing Metro Melbourne”

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Services:Split System Installation Repairs & ServicingCommercial Air Conditioning

On Time, Kept in TouchBill Matched the QuoteClean & TidyFixed First Time

Why Choose MetroCool?

MetroCool handles split system installation, repairs and servicing across Werribee and Melbourne, with commercial work and maintenance contracts too. The team turns up on time, communicates clearly through the job, and leaves the place tidy. They're known locally for honouring warranties and standing behind their work.

About MetroCool

MetroCool is a family owned air conditioning and refrigeration business out of Werribee, working across metropolitan Melbourne. They handle split system supply and installation, repairs and servicing, and commercial work too, with preventative maintenance contracts for homes and businesses alike. It's the kind of air conditioning technician that locals keep on the books for annual services and bigger jobs when a unit needs replacing.

Ask around Werribee and you'll hear good things about the office team and the tradespeople who turn up. People mention technicians like James and Connor by name, who talk through the options on head units and outdoor placement, keep things clean, and tidy up after themselves even on a small mess. One local described having a split system installed in just a few hours, with the crew easy to deal with and an electrician brought in to handle the compliance side. Turning up on time, keeping in touch through the job, and billing that matched the quote come up more than once, and we've heard of them going in to bat with a manufacturer over a warranty and getting a unit replaced.

Opinion isn't unanimous, and a few locals have grumbled about getting a problem sorted on a return visit or about the manner of a phone call. Still, plenty of people here have used them twice over and call them back for the next job, which tells you something.

For a split system install, a repair or a regular service in Werribee and the wider Melbourne area, MetroCool is an option to consider. Ask them for a quote and check timing when you book.

Location

What Customers Say on Google

Professionalism

“Your service tech James was very professional, knowledgeable, and informative. In addition, your service price was superior to your local competitors. James presented himself as a true professional today and it was lovely to see a trades clean up after the job was completed.”

Service

“Connor did the last install and was on time, professional, and talked me through the options for the indoor head unit and the outdoor unit.”

Quality

“After sales service - Thanks Metrocool Werribee for efficiently and effectively honoring the warranty on my air con split system. You communicated well and your tradespeople were thorough and friendly.”

Source: Google Reviews

Community Comments

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Frequently Asked Questions About MetroCool

: MetroCool handles split system supply and installation, repairs and servicing, and commercial air conditioning work, including preventative maintenance contracts. They're a family owned business working across metropolitan Melbourne, and locals in Werribee keep them on the books for annual services as well as bigger jobs like replacing an ageing unit.
: Jobs are generally completed on time, with technicians communicating clearly throughout and cleaning up after themselves. Technicians like James and Connor are mentioned by name for talking customers through options for indoor head units and outdoor units, and for presenting as professional and knowledgeable on site.
: Yes. One Werribee customer with a front bedroom that overheats in summer and runs cold in winter had MetroCool guide them to a suitable system, ending up with a Panasonic unit. For a quote, it helps to describe the room's heat and cold issues, mention any preferred brand, and have details of the space ready so the team can recommend the right system.
: Yes, alongside residential split system installs, repairs and servicing, MetroCool also takes on commercial air conditioning work and offers preventative maintenance contracts for businesses, making them an option for both households and small businesses in and around Werribee.
: Several locals mention MetroCool following through after installation, including negotiating with a manufacturer over a faulty inverter still under warranty and honouring warranty work on a split system with clear communication throughout. If you have a warranty concern, contact them directly with your installation details and the fault you're seeing.