Ocean Air

5.0(441)

96 Chapman Rd, Geraldton, Western Australia, 6530

“Custom Air Conditioning Solutions”

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Services:Split System InstallationRepairs & ServicingCommercial Air Conditioning

On Time, Kept in TouchClean & TidyFixed First TimeEmergency Call-Outs

Why Choose Ocean Air?

Ocean Air is liked in the area for turning up on time, keeping customers informed, and leaving the place tidy, the hallmarks of a professional job. The team handles split system installation, repairs and servicing as well as commercial work across Geraldton and the Mid West, with particular strength in reverse cycle units and a track record of fixing problems on the first visit.

About Ocean Air

Ocean Air is the business to call when people around Geraldton need a reverse cycle split system installed, serviced or sorted. The team handles split system installation, repairs and servicing, along with commercial air conditioning work, across homes and businesses in the Mid West region of Western Australia. Reverse cycle split systems are their speciality, and Matthew Sutton, their Sales and Installation Manager, brings twenty years in the air conditioning industry.

What people really call them back for is the way the team goes about a job. We hear Conrad's name again and again, usually alongside an apprentice or offsider like Charlie, and the common thread is turning up on time, keeping people in touch and explaining the fault clearly before any work starts. One local out a fair way from town had a heating issue traced to mice chewing wires in the outdoor unit, and the team fixed it without pushing a whole new system or pricey replacement parts. That kind of honesty keeps coming up, including a tenanted property where the owner was steered toward a smaller, cheaper Daikin unit that did the job better.

Tidiness is another thing locals mention. People who've had them out talk about before-and-after photos on cleaning jobs, care taken not to make a mess inside the house, and little touches like making sure a gate was secured before the crew left. Ethan even dealt with a resident spider during a service, which went down well. Several folk have booked in annual servicing and stick with it year after year, and we've heard the office side, with Rhianna and Rob, keeps communication swift and booking straightforward.

They also handle emergency call-outs when something gives out. Office hours run through the week, so it's best to ring and sort out a time that suits. For a split or ducted system in Geraldton, Ocean Air is a solid team to get a quote from.

Location

What Customers Say on Google

Service

“Conrad was super flexible in working on with a time that suited us as we had a few things on during the date of the appointment.”

Quality

“He went above and beyond from start to finish. Not only did he do a thorough and professional job servicing both units, but he also got rid of the spider that…”

Professionalism

“Showed me before & after photos of his cleaning. He was careful not to make any mess in our house. Gave me tips on how to look after the outside unit.”

Source: Google Reviews

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Frequently Asked Questions About Ocean Air

: Ocean Air covers split system installation, repairs and servicing, plus commercial air conditioning for homes and businesses across the Mid West region. Reverse cycle split systems are their speciality, and locals mention ducted system installs, unit replacements and industrial cleans of multiple reverse cycle units in the one visit, including swapping to a better-sized Daikin unit on a tenanted property.
: Customers call or deal with the office, where Rhianna has handled bookings and quoting, and the team negotiates a time that suits, including out-of-town addresses. Locals describe technicians explaining the fault and detailing cost before starting work, so it helps to have the unit's issue or make noted and be ready to confirm access for a quote.
: Yes, emergency call-outs are among the services Ocean Air is known for locally. One local describes the team getting someone out promptly even during a busy summer period when a long wait was expected, with the technician attending and sorting the issue efficiently.
: Customers consistently praise technicians, Conrad in particular, along with Chris, Ethan, Charlie and apprentices, for turning up on time, explaining faults and costs clearly before starting, and leaving no mess behind. One customer highlighted before-and-after photos of a clean, and another noted being warned ahead of noisy work so young children in the house weren't disturbed.
: Matthew Sutton is Ocean Air's Sales and Installation Manager, bringing twenty years in the air conditioning industry. For a quote, have details of your current system or the problem ready; locals note the team keeping records of original installs for years and giving honest advice on unit sizing, such as recommending a smaller, cheaper Daikin unit when a full-size replacement wasn't needed.