Thompson Cooling

4.9(212)

Unit 12/14 Hopper Ave, Ormeau, Queensland, 4208

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Services:Split System Installation Repairs & Servicing Ducted Air ConditioningCommercial Air ConditioningEmergency Breakdowns

On Time, Kept in TouchClean & TidyFixed First TimeEmergency Call-Outs

Why Choose Thompson Cooling?

Thompson Cooling is valued locally for straightforward air conditioning work backed by genuine expertise. Technicians turn up on time, explain what needs doing rather than overselling, and leave the job site tidy, whether it's a split system repair, ducted installation, or emergency call-out. The team take the same care with commercial systems and emergency breakdowns, and locals keep calling them back because the work holds up.

About Thompson Cooling

Around Ormeau, Thompson Cooling is the kind of air conditioning team people keep calling back. They handle split system installation, repairs and servicing, ducted air conditioning and commercial work, and they take on emergency breakdowns when a unit packs it in. Locals will tell you the team knows their products well and takes the time to explain what you actually need rather than pushing extras you don't.

Several people who've had them out talk about technicians turning up on time, or even early, and keeping them in the loop from the first quote through to the finished job. One local had their high rise apartment aircon sorted after another company couldn't find the real fault. Another had Jack work methodically through a Daikin unit that a previous company had failed to repair, and came away glad they'd found Thompson Cooling. Steve gets a mention for showing up early and being honest rather than trying to upsell. Names like Mitch, Josh, Laz, Clement, Ray and Tai come up for the care they take, and people appreciate that the crews work as a proper team and leave the site clean and tidy.

On bigger jobs the attention to planning shows. One household had a new Daikin multi zone system and ceiling fans installed in time for summer, with the old reverse cycle units removed and clear communication throughout. Another complex has used them again and again for units on site because the work holds up and the finish is neat. They also look after yearly servicing, with reminders sent when it suits you, which makes them easy to deal with over the long run.

They cover both homes and commercial properties, and emergency call-outs are part of what they do, so it's worth asking about timing when you ring. For installation, servicing or a breakdown around Ormeau, Thompson Cooling can help.

Location

What Customers Say on Google

Service

“Steve was great, showed up early (!~no waiting 3 hours past the booked time like other trades!). Professional, thorough, honest. Didnt try to upsell things or rip me off.”

Professionalism

“Thompson Cooling are a great company to deal with. We have used them a number of times for units in our complex because they know their products well and have always been professional and efficient. The quality of their work is high and the site is always left clean and organized.”

Source: Google Reviews

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Frequently Asked Questions About Thompson Cooling

: Thompson Cooling covers split system installation, repairs and servicing, ducted air conditioning and commercial air conditioning work around Ormeau. Locals mention jobs ranging from fixing a high-rise apartment unit after other companies missed the fault, to installing a Daikin multi-zone system with ceiling fans, through to ongoing yearly maintenance for units in a complex. They also take on emergency breakdowns when a system fails.
: Yes, Thompson Cooling takes on emergency breakdowns, including after-hours call-outs. One local describes them coming out to help with external unit damage during a busy peak summer period despite being flat out. Their own materials point to emergency HVAC support, so if a system fails unexpectedly it's worth calling to ask what they can do for your situation.
: Customers around Ormeau consistently note technicians arriving on time or early, keeping them updated from quote to completion, and leaving the site clean and tidy. Several locals mention named technicians like Jack, Steve and Mitch being methodical, honest and happy to explain the fault clearly rather than upselling. One customer contrasted this with other trades who left them waiting hours past a booked time.
: Call Thompson Cooling and describe the issue or job, such as a split system that isn't cooling properly or a new ducted installation. Locals mention receiving a price over the phone for servicing and an onsite quote for a multi-zone Daikin install with ceiling fans. Having the unit's make and model, access details and a description of the fault ready will help them scope the job accurately.
: Yes. One Ormeau customer called Thompson Cooling in after another company failed to repair their Daikin unit despite a couple of attempts, and technician Jack methodically found the actual cause and explained it clearly. Another local describes them finding a true fault in a high-rise apartment aircon that other quotes, priced significantly higher, had failed to identify.