Francis Air

5.0(46)

Mackay, Queensland

“LOCAL PEOPLE. QUALITY WORKMANSHIP”

Call Now Website Google Maps

Get a free air conditioning quote

Tell us about the job and we'll pass it to local air conditioning technicians for a no-obligation quote.

Services:Split System Installation Repairs & Servicing

On Time, Kept in TouchClean & TidyFixed First TimeFree Quotes

Why Choose Francis Air?

Francis Air is a family-run operation in Mackay with a reputation for turning up when they say they will, keeping customers informed throughout the job, and leaving the place tidy. They handle split system installation, repairs and servicing, and locals consistently name Scott and the team by name when describing work done well, the kind of business people come back to year after year.

About Francis Air

Francis Air is a family-run air conditioning business working across Mackay and the surrounding parts of Queensland, and it has earned a genuinely loyal following here. The team handles split system installation, repairs and servicing for both homes and commercial customers, and what you hear around Mackay is that they do it neatly and know their trade. Scott brings years of industry experience to the work, and locals often mention him and the team by name when they talk about a job gone well.

People who've had them out swear by how smoothly things run from the first call to the final tidy-up. They turn up when they say they will, keep you in the loop throughout, and clean up after themselves once the units are in. We've heard about everything from new multi-head systems and ducted replacements to sorting out a power fault on a ducted unit, and more than one local has talked about tricky jobs that other technicians wouldn't touch being handled without fuss. Admin and communication come up again and again as a real strength, which makes the whole process easier when you're planning a bigger install.

They offer free, no-obligation quotes on installations, and folks tend to find the pricing fair when they put it alongside others. Several people say they'll be calling Francis Air back the next time they need work done, which tells you plenty. If you need an air conditioning technician in Mackay who turns up on time and leaves the job clean, check in with them and get in touch.

Location

What Customers Say on Google

Quality

“Francis Air did an excellent job replacing our multi-head air conditioning system. They arrived on time, worked efficiently and the quality of work was top notch.”

Service

“We got our split aircon replaced through Francis Air a little while ago. Layla and Scott were an absolute pleasure to deal with. Very responsive and professional to communicate with from the very first call to the very last.”

Cleanliness

“Scott & his employee came & installed our Mitsubishi Heavy Industries split system air-con & they did an excellent tidy job plus cleaned up as they went along.”

Source: Google Reviews

Community Comments

No comments yet. Have you dealt with Francis Air? Be the first to leave a comment below.

Frequently Asked Questions About Francis Air

: Francis Air takes on split system installation, repairs and servicing for both homes and businesses across Mackay. Jobs mentioned include replacing multi-head systems, installing new split systems and ducted units in homes and sheds, diagnosing faults like a faulty isolator switch on a ducted system, and routine aircon cleans and servicing. Scott and the team are known locally for doing the work neatly and getting it right the first time.
: Francis Air offers free quotes, and locals note the team is quick to get a quote back after an initial call. It helps to have details ready such as the type of system you want installed or the brand and model of your current unit, plus any access details for the install or repair site, so Scott and the team can give you an accurate price before the job starts.
: Yes, this is one of the most consistent things said about Francis Air. Customers across Mackay describe Scott and the team as punctual, responsive and easy to communicate with from the first call through to the final clean-up. Jobs are described as efficient and tidy, with the crew explaining what they're doing and leaving the site clean once the installation, repair or service is finished.
: Francis Air works on split systems and ducted units for both domestic and commercial customers around Mackay. Examples from past jobs include home installations, a combined house-and-shed install, and ongoing repeat servicing and cleaning for home aircon units over multiple years, with customers noting they return to Francis Air for follow-up cleans and repairs rather than switching providers.
: Scott is the name most often mentioned by Mackay customers, frequently working alongside Isaiah or Layla depending on the job. Locals describe Scott as a reliable, detail-focused tradesman who explains the work clearly and positions systems for best performance. Francis Air is run as a family business, and locals often ask for the team by name when booking a job.